How to request a refund
Send an email to refunds@payments-playbook.com with the email address you used at checkout. You don't need to explain why. We'll process the refund within two business days.
What's covered
- Any purchase of the Payments Playbook within the last 30 days
- All formats included in the bundle (PDF and EPUB)
- Full refund to the original payment method
What we ask
Delete your local copies of the book after the refund clears. It's an honour-system request, not a legal one. We trust you.
After 30 days
We can't process refunds past the 30-day window, but if something is genuinely off (a corrupted file, a download you never received, an update we promised but didn't ship) email us anyway and we'll make it right.
Questions
Refund-specific: refunds@payments-playbook.com. Anything else: hello@payments-playbook.com.